IT Service Management (ITSM)
Design and launch service management practices — incident, problem, and change — to improve quality of IT services in regulated environments.
- ITSM
- Incident Management
- Problem Management
- Change Management
- Service Quality
Career Portfolio
Life Sciences Chief Information Officer — IT organization builder, business transformation, governance, and strategic planning in regulated environments.
Executive Summary
Executive IT leader who has brought multiple products through FDA and commercialization. Leads M&A due diligence and integration, built a Cybersecurity program with Board approval, and improved IT–business alignment through IT Governance (ITGC) and Enterprise Architecture. Transformed business services to cloud and SaaS, redesigned IT SOPs for FDA and Sarbanes-Oxley (SOX) compliance, and specializes in building or transforming IT organizations with strategic plans, KPIs, and high-performing culture.
Peter has worked in life sciences for over 25 years across IT, digital marketing, business operations, and corporate strategy — from R&D and clinical operations through commercialization. Experience spans large multi-national pharma and biotech startups, including M&A due diligence, FDA-regulated product launches, and founding and scaling technology-driven companies.
Project Types & Services
Representative categories of projects and services delivered across pharmaceutical, biotech, and life sciences technology engagements:
GxP Validation & Regulatory Compliance
Validated systems, SOPs, and audit-ready documentation for FDA-regulated R&D, clinical, QA, and manufacturing environments.
- GxP
- 21 CFR Part 11
- Validation
- SOPs
- FDA
- eCTD
- eTMF
- ELN
- LIMS
SOX & IT General Controls (ITGC)
SOX readiness programs, IT general controls, and control frameworks aligned with Sarbanes-Oxley and internal audit requirements.
- SOX
- ITGC
- Internal Controls
- Audit Readiness
- Compliance
Digital Transformation
Enterprise-wide technology roadmaps for R&D, clinical operations, regulatory affairs, finance, and commercial launch readiness.
- Digital Transformation
- Cloud Migration
- SaaS
- Oracle Cloud
- Veeva Vault
- Enterprise Content Management
Cybersecurity & Data Integrity
Security program development, employee training, and data integrity controls with board-level governance and executive sponsorship.
- Cybersecurity
- Data Integrity
- Security Practice
- Risk Management
Enterprise & Business Architecture
Capability roadmaps, business transformation methodology, and future-state architecture linking strategy to technology investments.
- Enterprise Architecture
- Business Architecture
- Capability Roadmapping
- Process Re-engineering
- IT Governance
M&A Due Diligence & Integration
Technology due diligence, integration planning, and organizational alignment during mergers, acquisitions, and divestitures.
- M&A
- Due Diligence
- Integration
- Post-Merger IT
Commercial Launch & Digital Marketing
Launch-readiness roadmaps, non-personal promotion, SEO, paid search, field sales support, and multi-channel ROI analytics.
- Commercial Launch
- Digital Marketing
- Multi-Channel
- ROI Analytics
- HCP Engagement
IT Organization Building & Transformation
Organizational design, talent retention, outsourcing strategy, KPIs, and high-performing culture in startup and enterprise settings.
- Org Design
- Change Management
- Outsourcing
- KPIs
- Culture
Pharma IT Differentiators
Pharmaceutical and biotech companies require IT that goes beyond infrastructure — understanding these nuances is critical to delivering value.
| Differentiator | IT Implication |
|---|---|
| Speed to Market | Act quickly while abiding by GxP regulations and validated system controls |
| Intellectual Property | Strong data governance, access controls, and user training to protect IP |
| Partnerships | Collaboration tools and policies for investors, CROs, and strategic partners |
| Dynamic Strategy | Agile resource shifting for M&A, commercial launches, and FDA audits |
| GxP Regulations | Validated systems, strong processes, and audit-ready documentation |
| SOX & ITGC | IT general controls, SOPs, and Sarbanes-Oxley readiness for public and pre-IPO companies |
Read the full framework in Life Sciences CIO: Making IT Not Suck.
Experience
Founder
AIthl33t
Boston, MA
- Founded AIthl33t, an umbrella platform for AI-powered youth sports skill progression across multiple sports
- Building products connecting clubs, coaches, parents, and athletes with verified, standards-based player development
- Applying life sciences technology leadership and responsible AI design to youth athletics products
- Extending coaching philosophy from CommuniTri and Hit the Wall Ball into a multi-sport platform
Chief Operations Officer(COO)/ Chief Technology Officer (CTO)
Revalia Bio
New Haven, CT
- Founded and scaled a life sciences tech and data company to 25 employees with 8,500 sq. ft. lab and office space
- Negotiated and executed tech transfer of Human Organ Digital Twin IP from Yale University
- Co-led fundraising efforts, helping raise $19M in pre-seed and seed capital from top-tier investors
- Built and managed a 10–15 person full-stack engineering team delivering a GxP-ready, scalable platform successfully commercialized
- Launched Finance & Accounting operations with investor-grade reporting, dashboards, and a unique chart of accounts
- Led development of modular human organ perfusion hardware with real-time data capture and adaptive machine learning
- Established Quality Assurance and PMO functions ensuring data integrity, regulatory compliance, and security across human organ data trials
- Pioneered high-performance culture emphasizing psychological safety, innovation, and continuous improvement
Senior Vice President & Chief Information Officer
Kadmon Pharmaceuticals
New York, USA
- Digitally transformed R&D, Clinical Operations, and Regulatory; realigned IT organization to company roadmap and commercial launch strategy
- Defined and launched IT Service Management (Incident, Problem, Change) from level 0 maturity; measured and optimized service performance
- Initiated and led SOX readiness program in IT — updated and created SOPs and IT General Controls (ITGC)
- Established Cybersecurity program addressing data integrity gaps; gained Board of Directors approval and support
- Led digital transformation for commercial product launch readiness — non-personal promotion, SEO, paid search, analytics, field-sales support
- Created roadmap to eliminate technical debt — Oracle EBS to Cloud, OBIEE to Analytics Cloud, Hyperion to PBCS, Documentum to Veeva Vault
- Supported company through two commercial product launches and Sanofi acquisition ($1.9B)
Senior Director, Enterprise Architecture & IT Strategic Shared Services
Kadmon Pharmaceuticals
New York, USA
- Built Business Architecture, Business Analysis, Process Re-engineering, and Project Management practice
- Created and managed strategic roadmaps for Clinical and R&D organizations
- Standardized IT governance, project health, budget, and resource reporting for executive ROI decision-making
- Improved internal customer satisfaction through standardized IT delivery methodology, workshops, and change management
- Led process re-engineering across IT, Finance, R&D, Clinical, Regulatory, and QA — Office 365, Documentum, Oracle Cloud ERP, eCTD, eTMF, ELN, LIMS
Founder & Chief Technology Officer
Energize Technologies
New Jersey, USA
- Founded life sciences technology services company; established strategic partnerships and promoted products and services
- Reengineered and optimized business processes; architected long-term strategic technology roadmaps for pharma clients
- Conceptualized, architected, and co-developed CommuniTri — a triathlon coaching platform with deeper social interaction
- Created governance structure and business process for digital marketing across multiple international marketing teams
- Established enterprise content management, document management, and collaboration processes for maturing life sciences clients
Multi-Channel Market Planning
Daiichi Sankyo
New Jersey, USA
- Led customer targeting strategy and analytics for email, direct mail, EHR, ePocrates, and digital channels across six brands
- Developed future-state vision and transformation roadmap for a 360-degree view of the physician customer
- Created dashboard view of all non-personal digital promotion channels across five brands for HCP and patients
- Created standard ROI methodology for non-personal digital promotion tactics, improving promotional mix decision-making
Senior Director, Business Architecture
Daiichi Sankyo
New Jersey, USA
- Led organizational reengineering for Sales, Marketing, Operations, and Business Development using enterprise architecture principles
- Created business transformation methodology leveraging enterprise architecture and capability roadmapping
- Achieved $640K cost savings by optimizing corporate commercial business development assessment for M&A evaluation
- Saved $520K by assessing multi-channel campaign management capability and optimizing vendor contract renegotiation
- Achieved $1.4M value by optimizing resource allocation across marketing sciences and sales operations
- Created $2.2M potential by optimizing pricing adjustment execution — minimizing speculative buying risk
Senior Manager, IT Strategy & Governance
Daiichi Sankyo
New Jersey, USA
- Led strategy to make the entire IT function more valuable and efficient to the organization
- Reduced overall IT operating budget by 10% ($3M) through organizational assessment, capability mapping, and future-state design
- Retained 100% of high-value talent during organizational change through effective communications and change management
- Defined new roles — business analysis, relationship management, business transformation, and business intelligence
- Created outsourcing strategy for quality assurance; developed custom sourcing model and selected offshore vendor
IT Senior Project Manager, Web Developer & Lead Web Programmer
Daiichi Sankyo
New Jersey, USA
- Progressed from web developer to lead programmer to senior project manager within five years
- Built web applications and digital solutions for pharmaceutical marketing and internal operations
- Managed enterprise IT projects in regulated environments with GxP considerations
- Delivered systems implementations through requirements, design, validation, and deployment phases
- Supported early digital marketing and multi-channel initiatives in a multi-national pharma organization
Education & Credentials
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MBA, Strategy & Entrepreneurship
New York University, Stern School of Business
-
B.S. Information Technology (Honors)
Rochester Institute of Technology
-
PMP — Project Management Professional
Project Management Institute
Leadership Competencies
- Organizational Change Management
- High Performing Teams
- Innovation Management
- Operational Excellence
- Board Presentations
- Strategic & Budget Planning
- Vendor Management
- Sourcing Strategy
- Project Management
- Business Process Engineering
- Business Analysis
- Enterprise Architecture